Privacy policy
How Level Up Automotive LLC collects, uses and protects the information you give us when you request a quote, book a visit, or text or call us. Last updated November 11, 2026.
What we collect
When you request a quote or book service: your name, phone number and/or email, your vehicle (year, make, model, VIN or mileage if you give it), a description of the problem, and where the vehicle is parked, including a map pin if you drop one.
When we do the work: the services performed, parts used, quotes, invoices and payment records.
When you visit the website: if analytics is turned on, Google Analytics records pages viewed, approximate location, device and browser type, and clicks on our call, text and email links. It uses cookies to do this.
How we use it
To prepare your quote, schedule and travel to your vehicle, do the repair, bill you, honor the warranty, and keep a service history for your vehicle.
To contact you about your request and your vehicle: quotes, appointment confirmations, arrival updates, invoices, and an occasional request to review our service.
To report completed service to Carfax, as described on our site, so your vehicle's history stays complete.
To understand which pages and services people look for, so we can improve the site.
Text messages
If you give us a mobile number, you agree that Level Up Automotive LLC may text you about your quote, appointment, service and invoice, and may send a review request after the job. Message frequency varies with your service. Message and data rates may apply.
Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us directly. Consent to texts is not a condition of buying any service.
We do not sell, rent or share your mobile number or text-message consent with third parties or affiliates for their marketing. Phone numbers are shared only with the service providers that deliver our messages.
Who we share it with
We do not sell your personal information. We share it only as needed to run the business: parts suppliers (vehicle details only), our payment processor, our text-message and email providers, our business software and hosting providers, Carfax for service history reporting, and Google Analytics for website statistics.
We may also disclose information when the law requires it, or to protect our rights or someone's safety.
How long we keep it
We keep customer and service records for as long as you are a customer and for as long as we need them for warranty, tax and accounting purposes. Booking requests that never become a job are deleted when they are no longer useful.
Your choices
You can ask us to show you, correct or delete the information we hold about you by contacting levelupautorepair@gmail.com or (720) 602-5842. We may need to keep some records, such as invoices, where the law requires it.
You can block or delete cookies in your browser settings, or install Google's Analytics opt-out browser add-on.
Security
We use reasonable measures to protect your information, including encrypted connections to this site. No system is perfectly secure, so we cannot guarantee it.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes and contact
If we change this policy we will update the date at the top of this page.
Questions: Level Up Automotive LLC, levelupautorepair@gmail.com or (720) 602-5842.